Frequently Asked Questions

Answers to Common Questions

Only Chauffeurs Your Concierge On Wheels

What type of services does your company provide?

Our Company is "Concierge on Wheels Pty Ltd", we trade different names such as ‘Concierge on Wheels’, ‘Guardian’, ‘Only Chauffeurs’ providing services of distinction.

What is the name of your Company?

Our Company is 'Concierge on Wheels Pty Ltd'. - However we trade different services with different names, like: All chauffeured and driver services as 'Concierge on Wheels', tailored-made touring services as 'Guardian', chauffeur/driver training and equipping 'Only Chauffeurs'. This is to identify the Best Service we can provide you with.

Concierge on Wheels

Concierge on Wheels Australia Wide arranges for various modes of transport requirements:-

- Chauffeur Service

- Replacement Drivers

- Buses and Coaches to transport small or large groups of people for both Private Family or Corporate Functions

- Tailor made tours Australia Wide

- Provide Driver for a Valet Service for people that need a Driver all day to attend Medical Appointments, Business Meetings, Shopping, Cars to be Picked Up or Delivered to the Mechanic for Family or Corporate businesses.

- Pilot or Guide Service: designed for people visiting or traveling through Melbourne while on holidays. We can either supply a Driver to drive your car or you can follow our car to your destination.

Guardian Chauffeurs

Concierge on Wheels Australia Wide arranges tailor made Tours:-

- Chauffeur Service of distinction (NO VHA Airport transfers)

- Guardian/Concierge Chauffeur at your disposal 24/7

- Luxury Saloon or SUV vehicle for touring 3 to 7 passengers

- Fleet of Classic Cars supplied by Always Classic Cars

Only Chauffeurs

Concierge on Wheels Australia Wide chauffeur training program:-

- Training Sought After Chauffeurs

- Procurement of Chauffeur employment

- Chauffeur Training (Database)

Can you supply both a Driver or Chauffeur in Vehicle?

YES! We can. Concierge on Wheels Pty Ltd' is designed for people who wish to experience an old fashion Style of Service. You are chauffeured on either a one-off trip or a number of trips, whether attending work commitments, or a private, family or corporate function.

What is the cost of the services that your company provide?

We offer Several Price Structure for the various Services:-

The Booking Fee varies with each assignment. Booking Fee is the cost to dislocate personnel to initial pick up point, and from destination back to base.


- Chauffeur Rate: Hourly rate plus a Booking Fee


- Touring Rate: Quote on demand.

- Personal Car Rate: Driving your personal car - Hourly rate plus a Booking Fee


- 'Only Chauffeurs'Training & Database: Training in a classroom is conducted in Melbourne over 4 Sessions - Initial Session is an introduction and to ascertain expectations. This session attracts the investment of $50. Training then over 3 Sessions attract investment of $300 per person.

READ TESTIMONIALS from people who have benefitted from our services.

- Practical Chauffeur's Workbook Manual: Training Workbook Manual can be ordered from our CONTCACT PAGE - Manual $39.95 plus postage $5 Australia wide

What Opportunities exist after I complete the Chauffeur Training Classes?

Once you have successfully completed all sessions, Only Chauffeurs will likely be able to procure a position for you through our many contacts throughout Australia. You will also be added to our "Database of Professional Chauffeurs" that provides drivers for businesses and special functions.

When is your next Training Class?

Training sessions occur quarterly, and coincide with most school holidays. Nevertheless, if there is an urgent need for a class, whether it be a group or an individual, a class may be created.

READ TESTIMONIALS from people who have benefitted from our services.

What is the cost of long term hiring?:

- If you need a chauffeur for long term, we charge a minimum Daily rate plus a Booking Fee on the first day. Daily rate only thereafter. Daily rates attract a minimum of 2 hours, and 12 hours maximum.

When should I make a Booking and Confirmation?

- We prefer Seven Days’ notice prior to required day of service. But if you are unable to give prior notice, we can try to arrange drivers within a Two Hour time frame (6.00am to 10.00pm).

How do you accept Payment when a Booking & Confirmation is complete?

- We accept PayPal (All Major CREDIT CARDS).

Do you have to Sight any Documents prior to driving my own vehicle?

- Yes, we do. Your Vehicle must have Full Comprehensive Insurance, be Roadworthy and fully Registered. Sighting of these needs to be done prior to driver/chauffeur getting behind the wheel of your vehicle.

What suburbs or areas do you operate from or to?

- Our Main Area of Operation is Melbourne but we operate Victoria Wide.

- However, arrangements can be made to travel as far as you require Australia Wide with time to arrange for drivers.

- Every effort is made to ensure or customers are offered only the very best service and should a question remain unanswered please ask when calling to make bookings.

Through their association with the Dial a Driver Australia Wide network Only Chauffeurs can also assist people with their driver requirements in getting from one place to another within Australia.

Can you help if I have lost my drivers licence or had an accident?

YES! We can and further - We believe that a trip with a Designated Chauffeur/Driver is a bargain when you consider the cost of driving over .05 BAC limit! There is also the cost of your valuable time. The structure of our costs is such that you no longer need to risk your Valued Time nor Drivers Licence.

How much time before I need a Chauffeur or Driver should I contact you?

It is very important that you book early. Drivers and chauffeurs are in demand 24 hours a day 7 days a week.

To book an Australia Wide Dial A Driver service we do need a little longer so the sooner the better.

However should you need urgent assistance be sure to call us straight away and we will do our best to organise something for you.


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Only Chauffeurs Melbourne Victoria - 0423 515 807

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